PRIVACY POLICY

Effective date: 1st June 2026

ABN: 67 692 294 198

Contact: [email protected]

1. About this policy

This Privacy Policy explains how Visage Growth Partners (we, us, our) collects, uses, stores, and discloses personal information. It applies to all personal information we collect through this website and in connection with the purchase of The Illusion of Alignment, in both digital and physical formats.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also recognise that customers located in other countries may have rights under their local privacy laws, including the General Data Protection Regulation (GDPR) for customers in the European Union or United Kingdom.

2. What information we collect

We collect personal information that you provide directly to us when you place an order or contact us. This may include:

• Full name

• Email address

• Postal address (for physical book orders)

• Phone number (if provided)

• Country of residence

• Payment information (processed by our payment provider; we do not store card details)

We may also collect technical information automatically, including IP address, browser type, and pages visited, through standard website analytics tools.

3. How we use your information

We use your personal information to:

• Process and fulfil your order

• Send you order confirmations and delivery updates

• Calculate and apply any applicable taxes or duties

• Respond to your enquiries or support requests

• Comply with legal obligations in Australia and, where applicable, in other jurisdictions

We will not use your information for direct marketing without your consent. If you have opted in to receive updates, you may unsubscribe at any time by emailing [email protected].

4. Disclosure to third parties

We may share your information with third-party service providers who assist us in operating the website and fulfilling orders. These may include:

• Payment processors (to handle transactions securely)

• Shipping carriers, including Australia Post and international carriers (to deliver physical orders) • Customs and border authorities (where required for international shipments)

• Email service providers (to send order communications)

• Website hosting and analytics providers

These providers are only given access to information necessary to perform their services and are required to keep it confidential. We do not sell or rent your personal information to any third party.

We may also disclose information where required by law or in response to a valid legal request from authorities in Australia or overseas.

5. Overseas disclosure

We ship physical orders internationally and operate using service providers that may be located outside Australia. When you place an international order, your personal information (including your name and postal address) will be shared with shipping carriers and may be disclosed to customs and border authorities in your country as required by law.

Where we disclose personal information overseas, we take reasonable steps to ensure that the recipient handles it in a way that is consistent with the Australian Privacy Principles. We cannot, however, guarantee that overseas recipients will comply with Australian privacy laws.

If you are located in the European Union or United Kingdom, please note that by placing an order you consent to your personal information being transferred to and processed in Australia and potentially other countries, which may not have equivalent data protection laws to those in your jurisdiction.

6. International customers and GDPR

If you are located in the European Union or United Kingdom, you may have additional rights under the GDPR or UK GDPR, including the right to erasure, the right to restrict processing, and the right to data portability. To exercise any of these rights, contact us at [email protected].

Our legal basis for processing your personal information is the performance of a contract (fulfilling your order) and, where applicable, compliance with a legal obligation. We do not process your data for profiling or automated decision-making purposes.

We retain personal information only for as long as necessary to fulfil your order and meet our legal obligations. For EU and UK customers, this is typically no longer than 7 years for financial records, in line with standard accounting requirements.

7. Data storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using secure payment processing and limiting access to personal information to authorized personnel only.

Our primary data storage is located in Australia. Some service providers may store data on servers located overseas, including in the United States.

8. Your rights

You have the right to request access to the personal information we hold about you, and to ask us to correct any information that is inaccurate or incomplete. To make a request, contact us at [email protected].

If you believe we have not handled your personal information in accordance with the Privacy Act, you may lodge a complaint with us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

EU and UK customers may also lodge a complaint with their local data protection authority.

9. Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience and collect usage data. You can configure your browser to refuse cookies, though this may affect some functionality. If you are located in the EU or UK, you will be presented with a cookie consent notice on your first visit.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website, with the effective date shown at the top. We encourage you to review this policy periodically.

11. Contact us

For any privacy-related questions or concerns, please contact us at:

Visage Growth Partners

Email: [email protected]

This policy was last updated on 1st June 2026.